RECREATION CENTER

Customer Service Support Team

• General front desk reception type duties including, but not limited to handling membership, class and locker rental payments, court reservations, and basic facility supervision.
• Serves a vital role in the overall customer service level.
• Operate cash register and telephone, gives facility tours and program information, equipment check out, and locks and secures building at closing.

Wellness Program & Group Fitness Program

• Coordinate, budget, implement, and evaluate a wellness program to include a variety of screenings and classes to meet the needs of our members.
• In addition, the team leader handles outside contract referrals related to specific wellness services to generate additional revenue.
• Includes hiring, training and evaluating instructors, student interns
  and or trainers, for various wellness and group fitness classes or services.
• The team leader assists with the general maintenance of the equipment.

Recreational Sports & Instructional Program & Youth/Family

• Coordinate, budget, implement, and evaluate a wide variety of activities and leagues on a semester basis.
• This includes hiring, training and evaluating Interns, officials, and or instructors for related activities.
• The team leader is also the athletic field/activity area reservation coordinator.
• The team leader assists with general maintenance of the athletic fields and grounds for events.

Aquatics Program

• Coordinate, budget, and evaluate the swim team, swimming lessons and related aquatic programs or activities.
• This includes hiring and evaluating instructors for seasonal aquatic classes.

Facility Maintenance

• This is a cooperative effort by all staff members to maintain the facility in a safe and clean environment for our members.
• The team leader is responsible for maintaining all cardiovascular and weight equipment, in addition to the athletic field/grounds area.
• The team leader is responsible for maintaining general swimming pool and blanket maintenance.
• Responsible for supervising general housekeeping.
• Responsible for general maintenance assistance.
• Facility walk throughs and supervision is performed by all team members.
• The team leader is responsible for coordinating major facility repairs and/or projects.
• Team leader is responsible for preventive maintenance measures for facility and equipment.

Administrative Team

• Consolidate input from teams and prepare departmental operating plan, budget and annual report.
• Responsible for capital plan and monthly reporting.
• Maintain general front desk reception duties, including, but not limited to membership data and payment collections.
• Develop and implement procedures for overall administrative efficiency and improved customer service and satisfaction.
• Handles all FMS transactions.