Frequently asked questions and answers regarding
UCT Parking Garage and UPG Parking Garage

Monthly Parking
My access card is not working. What should I do? If you are at the exit press the help button. You will be assisted by a parking attendant. If you are at the entrance pull a ticket and go to the Parking Office immediately. If you are at an entrance without a ticket machine press the help button.

What should I do if I forgot my access card at home? Pull a ticket to enter the garage or press the help button if you are at an entry without a ticket machine. Once you have parked you must immediately go to the Parking Office. You will be given instructions by an attendant on what to do next.

If I forgot my access card and I fail to go to the Parking Office before going to the exit gate will I have to pay for parking? Yes, you will be required to pay for a lost ticket.

If my card isn’t working will I be able to get out of the garage without paying? Not necessarily. This is handled on a case-by-case basis.

Is there a card activation fee? Yes, the cost is $10. $10 is charged merely to cover the cost UT incurred to purchase and activate the card.

If I lose my original access card do I have to pay for a replacement? Yes, all access cards require a $10 card activation fee. This includes your initial access card.

Will I get my $10 card activation refunded to me when I cancel my parking? No, this is a non-refundable activation fee. You are buying the card. Once you have it, it is your’s forever.

How much does monthly parking cost? It depends on your location. Click on the link titled “Monthly Rates” on the left-hand side tool bar. This will give you rates for all of UT’s locations.

Who can purchase monthly parking? Typically, only people who work within TMC are allowed to purchase monthly parking. However, some locations only allow people who work in particular buildings to use a particular lot or garage. For more information please email us at parking@uth.tmc.edu or call 832.325.7655 or 713.500.3405.

What is the height clearance of the UT garages?
-University Professional Garage 6-2
-University Center Tower (Floors 1-4) 6-8
-University Center Tower (5th Floor) 6-0
-Prairie View A&M 7-0

Can I lend my access card to other people? No, please do not do this. If you lend your access card to other people there is a possibility that they could use it out of sequence thus, making it invalid and not work properly. If your card does not work you might be required to pay for daily parking.

I am going on extended leave. Is there anything I can do so I don’t have to pay for parking while I am gone? Extended Leave Form

Can I store my vehicle in a UT garage or lot for longer than 24 hours? No, vehicles parked in a UT garage or lot for longer than 24 hours are subject to ticketing and/or towing.

How do I request a refund?

What are the pro-rating policies?

Who can I contact with any other questions? You can email parking@uth.tmc.edu or you can call 832.325.7655 or 713.500.3405.

Daily Parking
Where can I find daily parking at UT? It really depends on where you are going. Our two largest daily parking locations are the University Professional Garage (6414 Fannin) and the University Center Tower (7000 Fannin). For more information you can email us at parking@uth.tmc.edu or call 832.325.7655 or 713.500.3405.

What are the daily parking rates at UT? Once again, this really depends on where you are going. You can click the link to the left titled “Daily Rates” to see our rates. Our rates are competitively priced and are typically less than those of other surrounding TMC garages.

What is the height clearance of the UT garages?
-University Professional Garage 6-2
-University Center Tower (Floors 1-4) 6-8
-University Center Tower (5th Floor) 6-0
-Prairie View A&M School of Nursing 7-0

Where can I park if I have an oversized vehicle? If your vehicle will not fit into the garage that you wish to use you can either use valet at the University Professional Garage (6414 Fannin) or you can contact us for additional information.

Does UT offer 7-day or 30-day passes for daily parkers? No, we do not offer 7-day or 30-day passes at this time.

I was given validations. How do I use them? At UCT you can simply hand them to the cashier. If you are at a location that has automated cashiers you must insert your ticket first then, insert your validation.

Do I have a certain amount of time to exit after using the validations or paying? Yes, you have 15 minutes to exit the garage.

Can I store my vehicle in a UT garage or lot for longer than 24 hours? No, vehicles parked in a UT garage or lot for longer than 24 hours are subject to ticketing and/or towing.

Who can I contact with any other questions? You can email parking@uth.tmc.edu or you can call or 832.325.7655 or 713.500.3405.