UT ID Badge
How do students get new Identification Badges? New identification badges for students are processed on an as-needed basis at the Bursar's Office located in Suite 2240 of University Center Tower (UCT). Normal window hours are from 8:00 a.m. until 4:30 p.m. Please call the Bursars Office (713.500.3088) or the UCT Parking Office (713.500.3405) before going to UCT to avoid any inconvenience or to avoid waiting in line during peak student orientation times.

Where do New Employees get New Identification Badges? New employees have their ID badges made during pre-employment processing in the Human Resources Department.

Where do Non-UTHSC-H Individuals get New Identification Badges? University policy is that all visiting scholars, observers, contractors, and agency temporary workers and consultants who will be on campus must have and display an ID badge. Departments who are hosting these individuals are responsible for assuring that these individuals obtain badges. In addition, departments are responsible for the cost of the badge requested unless they make arrangements for the individuals to pay for their own badge. Departments must transmit to the Bursar's Office a memo, email or fax from their department stating the name, affiliation, work location, duration of stay, and expiration date of such individuals in advance of the badge issuance. Bursar's Office personnel may request to see a driver's license or some form of ID along with the memo or email from the individual at time of making the badge. The fax can be sent to 713.500.3303, attention ID Badge Request.

How do I get Security and Building Access? Once the ID is issued, it is strictly a photo identification card. Individuals requiring access to certain buildings or labs must notify their supervisor and/or school to obtain authorization and security access. All security clearance is activated and deactivated by the UT Police, per instructions from the supervisor, school, or unit. Once an ID badge is made, the information is automatically provided to the UT Police access system. The card will not become activated until the UT Police implement the level of security access granted by the supervisor, school, or unit. Explanation of the security and access status of the individual must be communicated to UT Police via a memo or email by the department or school.

Can I have Multiple ID Badges? Due to overall security reasons and design of the badge system, individuals will be issued only one ID badge. There may be rare cases where the need for multiple ID badges may seem to be required. For example, a student may also be a part-time employee; in those cases, he or she will be issued a student badge. If the individual is a full time employee and a part-time student, he will be issued an employee badge. In this case, they must make sure to obtain their semester fee validation sticker once they pay their student fees. The sticker indicates current student status and is necessary for use of the Recreation Center; UCT limited garage parking and other student related services. Contact Auxiliary Enterprises at 713.500.8400 for special situations.

How do I get a replacement for a Damaged ID Badge? Once the ID badge is issued, it is the responsibility of the badge holder to make sure the badge is properly functioning. A replacement fee of $10 will be charged for any badge that is in need of replacement due to damage,(e.g., accidental washing, cracking from sun or excessive heat exposure, clip cracked off, warped, etc.). Bursar's Office personnel will determine from a visual examination of the badge as to whether or not to charge a replacement fee. In addition, everyone will be required to have a new picture taken (no exceptions). Note: Employees and students requesting replacement badges must be verified by the Bursar's personnel in PeopleSoft (PS) or the Student Information System (SIS) at time of request. If the individual's information is not in the system, written documentation from their supervisor and/or student affairs director is required. No ID badge or validation sticker will be administered without verifying student status.

What do I do if I need a Replacement for a Defective ID Badge? Defective badges are those identified as not functioning properly with the access card readers. The defective badges will be handled on a building/departmental basis, not on an individual basis. In general, defective badges will be identified during building security transitions, and replacements must be coordinated and approved. The areas a person is allowed to enter and the days/times of admittance depend upon the level of access programmed for the ID badge. The level is determined by the supervisor, school, or unit and activated by UT Police. Defective badges must be returned and there is no fee for the replacement badge, if the badge is deemed defective. In addition, everyone will be required to have a new picture taken (no exceptions). Note: Employees and students requesting replacement badges must be verified by the Bursar's personnel in PS or SIS at time of request. If the individual's information is not in the system, written documentation from their supervisor and or student affairs director is required. No ID badge or validation sticker will be administered without verifying student status.

What If I transfer from one building to another? When an individual transfers from one building to another, he or she must obtain a replacement badge. Or, in the case of the Medical School, an individual that transfers from one department to another must obtain a replacement badge. The cost of the replacement ($10) is to be paid by the individual. Note: Departments may choose to pay for the individual's replacement card, and if so, they need to send an email or memo identifying the account to charge. The person must bring this with them or the department needs to send it in advance. The person is responsible for obtaining agreement for the department to pay for the replacement card in advance of issuance.

How do I get a Replacement of Lost ID Badge? In cases of simple loss, theft, name changes, information changes, and so forth, the individual is responsible for the replacement fee ($10). Everyone will be required to have a new picture taken (no exceptions). Note: Employees and students requesting replacement badges must be verified by the Bursar's personnel in PS or SIS at time of request. If the individual's information is not in the system, written documentation from their supervisor and/or student affairs director is required. No ID badge or validation sticker will be administered without verifying student or employee status.

What do I do with Lost/Found ID Badges? Report all lost or found ID badges immediately to the UT Police. There is a mailing address on the back side of the badges where ID badges can be mailed. If you have questions, concerns, or comments regarding these guidelines or the Identification Badge policy, please contact UTHSC-H Auxiliary Enterprises at 713.500.8400.